Thank you for choosing to purchase from Deïne. Please review our return policy carefully before making your purchase.

  • No Refund Policy:
    • We do not offer refunds on purchased leather handbags.
  • Exchange Within 3 Days:
    • We accept exchanges within 3 days of the original purchase date.
  • Conditions for Exchange:
    • The handbag must be returned in its original packaging and condition.
    • Tags and labels must be intact and attached to the handbag.
    • The handbag must not show any signs of wear, use, or damage.
  • Exchange Procedure:
    • To initiate an exchange, please contact our customer service within the specified 3-day period.
    • Provide your order details and reason for exchange.
  • Shipping Costs:
    • Customers are responsible for the shipping costs associated with the exchange.
  • Final Sale Items:
    • Certain items may be marked as final sale, and these are not eligible for exchange.
  • Quality Assurance:
    • We strive to provide high-quality leather handbags. If you receive a defective or damaged item, please contact us immediately for assistance.

By completing your purchase, you acknowledge and agree to adhere to our leather handbag return policy outlined above. If you have any questions or concerns, please don’t hesitate to contact our customer service.

After sales service : Should your Deïne item present any sign of defect or damage related to the craftsmanship, Deïne will repair the item free of charge.

We do not take responsibility for misuse, damage due to wear and tear and incorrect storage of the items. Repairing such items is subject to possibility and will be charged according to service needed.